Document Type

Dissertation

College

College of Arts and Sciences

Department

Psychology

Degree

PhD in Behavior Analysis

Dissertation Defense Date

2020

First Advisor

Thompson, Rachel H.

Second Advisor

Northrup, Denine

First Committee Member

Thompson, Rachel H.

Second Committee Member

Northrup, Denine

Additional Committee Member(s)

Henley, Amy; Hanley, Gregory

Abstract

"Email is the primary form of communication between undergraduates and instructors outside the classroom. Past research suggests that undergraduate email writing needs improvement. Fortunately, simple interventions can help. The purpose of the present study was to extend research by Aguilar-Roca et al. (2009) and Elbeck and Song (2011) by evaluating the effects of a computer-based email training on undergraduate adherence with basic formatting and etiquette guidelines, assessing the social validity of that training, and evaluating the generality of its effects across contexts."

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