Document Type

Dissertation

College

College of Arts and Sciences

Department

Psychology

Degree

PhD in Behavior Analysis

Dissertation Defense Date

2026-05-08

First Committee Member

Zarcone, Jennifer

Second Committee Member

Thompson, Rachel H.

Third Committee Member

Ahearn, William H.

Additional Committee Member(s)

Kwak, Daniel

Abstract

Despite its direct consequences for billing integrity, regulatory compliance, and continuity of client care, clinical documentation timeliness has received limited empirical attention in the applied behavior analysis (ABA) performance management literature. This study evaluated a Performance Diagnostic Checklist-Human Services (PDC-HS)1.1–guided function-based performance management intervention to increase on-time clinical documentation submission among Board Certified Behavior Analysts® (BCBAs) in a home-based ABA agency. The PDC-HS 1.1 identified consequence-based supports as a possible indicated intervention. The intervention was delivered entirely within existing supervisory routines, without monetary incentives, and produced substantial and sustained improvements across an extended observation period. Social validity ratings were positive. These findings support the use of function-based performance management, guided by structured organizational assessment, as a practical and effective approach to addressing documentation compliance in ABA settings.

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