THE AGILE COURT: IMPROVING STATE COURTS IN THE SERVICE OF ACCESS TO JUSTICE AND THE COURT USER EXPERIENCE

Authors

Erika Rickard

Abstract

The access to justice movement is under new management. State court judges play a leading role in the policies and priorities to be implemented by legal aid organizations, bar associations, and other civil justice system stakeholders. This Article describes the context of the rise of judicial administration and the access to justice movement, and calls for a renewed focus for judicial leaders to improve the court system itself. Specific recommendations are (1) redesign of court processes; (2) user-focused, incremental, and iterative approach to organizational change; and (3) rigorous evaluation and evidence-based practice.

Recommended Citation

Erika Rickard, THE AGILE COURT: IMPROVING STATE COURTS IN THE SERVICE OF ACCESS TO JUSTICE AND THE COURT USER EXPERIENCE, 39 W. New Eng. L. Rev. 227 (2017), https://digitalcommons.law.wne.edu/lawreview/vol39/iss2/2